Home   |   About   |   UPFC   |   Investor Relations   |   Make a Payment   |   Dealer Relations   |   Careers   |   Contact  Related Links Cornerstones & Principles Executives and Officers What We Do  Helpful Links How to Make Payments Submit Account Feedback Our Four Cornerstones & Core Principles Our Company's success is based on our Four Cornerstones and Core Values. Each represents a vision and a level of expectation that forms the foundation of our success. People People are our principal asset. We invest in our core assets by putting people at the center of everything we do. Our key strategy is to continually evolve our high achievement culture through our people. To facilitate this, we ensure our employees are devoted to all key stakeholders and take 100% accountability for behaviors, decisions and actions. We facilitate a work environment that supports and motivates employees to take personal accountability in order to maximize corporate and individual results. Our people are the cornerstone of our success. Credit 1st, Credit 2nd, Credit 3rd We believe there is no offset to credit quality. All transactions must be reviewed and judged on their own merit. Proper understanding and application of the company's underwriting guidelines and "Stronger Calls for Stronger Deals, Weaker Calls for Weaker Deals" philosophy is the basis for success at the branch level. Proactive, Professional Collections Consumer's payments are due on or before the due date, and collection efforts will begin on the first day of delinquency - there is no grace period. Collection efforts are focused on the resolution and prevention of current and future delinquencies, and will stop only when the delinquency is resolved. The greatest success is achieved when branches have a daily plan to meet their collections objectives, and all parties contacted in pursuit of those objectives are treated professionally. Collection efforts are focused on the identification and favorable resolution of consumer problems to assist consumers in meeting their obligation and maximize the financial success of the company. Raving Fan Service Providing our dealer partners with an unparalleled level of service. Create program value through consistent processes, communication, training, personal touch and execution where the dealer's needs are not met, they are exceeded. Having satisfied dealers is simply not good enough. Dealers must be "Raving Fans." Each Employee of United Auto Credit Corporation realizes the importance of our core principles and the impact they have on the success of our Company. Every individual employed in our organization has committed to carrying these core principles out on a daily basis. Pursue the Best over the Easiest Consistency of Core Processes Personal Credibility, Reliability & Responsibility Financial Stewardship - Manage Company Money As If It Were Your Own Ownership - Own your Attitude & Actions Exemplary Leadership - Model the Way Foster Collaboration Value Candid & Honest Communication Courage of Accountability - Holding Each Other to a Higher Standard Dismiss Negativity & Challenge Gossip Celebrate Successes Create and Sustain a Positive & Unified Employee Community Continuous Growth & Development     Home  |  About  |  UPFC  |  Investor Relations  |  Make a Payment  |  Dealer Relations  |  Careers  |  Contact Copyright 2008 © United Auto Credit Corporation.